A LOCAL WOMAN-OWNED CLEANING COMPANY BUILT ON CARE in Lebanon, OH
Common Questions
Frequently Asked Questions About Our Housekeeping Services in Lebanon, OH
How long has Turn It Around Housekeeping been in business?
Turn It Around Housekeeping was founded in 2020 by Nicole Moren, giving the company over six years of hands-on residential and commercial cleaning experience. That tenure means our team has worked through a wide range of home types, cleaning challenges, and client needs across the Lebanon and Cincinnati area.
Who owns and runs Turn It Around Housekeeping?
The company is owned and operated by Nicole Moren, a toddler mom and cleaning professional based in Lebanon, Ohio. Nicole has been active in the cleaning industry since 2020. Her personal experience as a parent directly informs the care and thoroughness the team brings to every job.
How many people are on the cleaning team?
Turn It Around Housekeeping has a core team of two full-time staff members, including Savannah, who has been recognized by clients for her outstanding work. The team is supported by four additional as-needed professionals, giving the company the flexibility to handle everything from routine maintenance cleanings to large-scale deep cleans and rapid short-term rental turnovers.
Does the team bring their own cleaning supplies and equipment?
Yes. Turn It Around Housekeeping brings its own professional-grade products and tools to every job. If a client has specific products they'd prefer to be used, the team can accommodate that request, but you never need to worry about having supplies on hand.
Is Turn It Around Housekeeping ASL proficient?
Yes. Our team includes ASL proficiency, which means we can communicate clearly and comfortably with deaf and hard-of-hearing clients throughout the entire cleaning process, including walkthroughs and any questions that come up on the job. This is one of the things that sets us apart from most other cleaning providers in the region.
What areas does Turn It Around Housekeeping serve?
We serve Lebanon, South Lebanon, Mason, Loveland, Amelia, Cincinnati, West Chester, and Batavia. If you're unsure whether your location falls within our service area, feel free to reach out and we'll let you know.
What is your policy if a home has a pest problem?
Turn It Around Housekeeping has a strict no-pest policy. If a home has an active infestation, we are unable to perform the cleaning until a professional exterminator has addressed the problem. Once the issue is resolved, we're happy to get your space back in order.
How does Turn It Around Housekeeping protect my property during a cleaning?
We use a Photo Release Form on all cleanings to document the condition of your home and our work. This protects both you and our team, and it reflects the professional standard we hold ourselves to. It's one of the ways we operate differently from informal or gig-based cleaners.




